The right to be refunded is considered to be properly exercised when there are fulfilled the following conditions:
• you are required to return the item/s intact, not used, not ruined, stained or damaged;
• you are required to return the item/s in the original packaging, complete in all its parts (including boxing, documentation and secondary equipment), equipped with the transport document found in the original pack;
• if available an identification label of the item, it must still be attached to the item together with the warranty seal;
For health protection and hygiene reasons, can not be returned and refunded items where their packaging is unsealed or any protective strip has been removed or damaged.
In the event of multiple items purchased with a single order and delivered separately, the period of 30 days starts from the date of delivery of the last item in the order.